Learn about a new way to protect your eBay information.
Protect your eBay account
Here's a quick reminder of the importance of keeping your account secure. Your personal and payment details and transaction information should remain private to guard them from misuse.
How to keep your account secure:
•
Use the new passkey feature: Passkeys are an alternative to passwords that allow you to sign into your eBay account using biometric authentication, such as a fingerprint, pattern, or PIN. Find out how
•
Enable two-step verification: This ensures only you can access your account, even if someone has obtained your password. Add now
•
Change your password regularly: Choose a strong password that's difficult for others to guess and is different from your email password.
•
Update your contact details: In case we need to urgently get in touch with you, please keep your information up to date.
•
Watch out for phishing emails: We will never ask you for your password or financial information. If you receive a suspicious request for your password or other sensitive information, don't reply, click on any links in the email, or open any attachments. Learn more
•
Report any strange activity: If you notice activity on your account that wasn't you, or that your account has been edited without your authorization, reach out to us right away. Contact us
0804-1500-308
